Terms of Service

Last updated: 10/2/2025

Agreement to Terms

By accessing and using Polaroid Hug ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Description of Service

Polaroid Hug is an AI-powered service that creates artistic images showing users hugging their younger selves in a Polaroid-style format. Our service processes user-uploaded photos to generate these creative compositions.

Privacy-First Design: We are committed to protecting your privacy. Your input photos are processed in memory and immediately deleted after generation. We never store your personal photos on our servers.

User Accounts and Responsibilities

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to:

  • Provide accurate and complete information when creating your account
  • Only upload photos that you own or have permission to use
  • Not upload inappropriate, offensive, or illegal content
  • Not attempt to reverse engineer or misuse our AI technology
  • Comply with all applicable laws and regulations
Content and Intellectual Property

Your Content: You retain ownership of the photos you upload. By using our service, you grant us a limited license to process your photos solely for the purpose of generating your requested images.

Generated Images: You own the AI-generated images created by our service. You may download, share, and use these images as you wish. You also have full control to delete them from our servers at any time.

Our Technology: The AI technology, algorithms, and service infrastructure remain our intellectual property.

Privacy and Data Security

We employ state-of-the-art security measures to protect your data:

  • No Photo Storage: Your input photos are processed in memory and immediately deleted
  • Secure Processing: All AI processing occurs on enterprise-grade encrypted servers
  • User Control: You have complete control over your generated images and can delete them permanently
  • Limited Data Collection: We only collect the minimum data necessary to provide our service

For detailed information about our privacy practices, please review our Privacy Policy.

Payment and Billing

Our service operates on a credit-based system. Credits are used to generate high-quality, unwatermarked images. Payment processing is handled securely through Stripe.

Free Trial: New users receive one free generation to try our service.

Refunds: Due to the immediate nature of AI generation, credits are generally non-refundable once used. However, we may provide refunds at our discretion for technical issues or service failures.

Prohibited Uses

You may not use our service for:

  • Uploading photos of individuals without their consent
  • Creating images for deceptive, fraudulent, or malicious purposes
  • Uploading explicit, violent, or otherwise inappropriate content
  • Attempting to overwhelm or damage our systems
  • Violating any applicable laws or regulations
Service Availability and Modifications

We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to:

  • Modify or discontinue features with reasonable notice
  • Perform maintenance that may temporarily affect service availability
  • Update these terms as necessary, with notification to users
Limitation of Liability

To the maximum extent permitted by law, Polaroid Hug shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

Our total liability for any claims related to the service shall not exceed the amount you paid for the service in the twelve months preceding the claim.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: hello@polaroidhug.com

These terms are effective as of 10/2/2025 and will remain in effect except with respect to any changes in their provisions in the future.